If you are looking for hearing aid repair in Plano, the lab that does the work is one city away. Plano sits directly north of Richardson, and Havmeen Hearing Lab’s in-house repair lab is a short drive south in Richardson — no shipping your aid off to a manufacturer, and no counter that boxes it up and sends it somewhere else.
That matters in a city like Plano, where a large share of residents have worn hearing aids for years — from the established neighborhoods around Willow Bend to the corporate corridor along Legacy. When an aid goes quiet, whistles, or cuts out, you can hand it to the people who will actually repair it, and in many cases take it home working the same day when parts are in stock.
Same-Day Repair When Parts Are in Stock, Just South of Plano
If we have the necessary parts available, we can often repair your hearing aid the same day you visit — same-day when parts are in stock. For Plano customers, that makes the short trip worthwhile: you deal directly with the lab, get a straight answer about what failed, and skip the weeks-long manufacturer round trip most local offices rely on.
Prefer not to drive? You can also mail your hearing aids to us using the repair form on this site — see our mail-in hearing aid repair page for how it works. Standard return shipping is free, and express return shipping is $44.99.
Getting Here From Plano
Most Plano customers come straight down US-75 (Central Expressway) into Richardson — typically about 15 to 25 minutes depending on traffic and where in Plano you start. From east Plano and the Collin Creek Mall area, US-75 is the direct line south. From Legacy West, the Shops at Legacy, and the west Plano neighborhoods around Willow Bend, drivers often come across the President George Bush Turnpike (TX-190) or down the Dallas North Tollway side and cut east into Richardson. It is close enough that most Plano customers — including the many long-time wearers near Toyota North America’s headquarters campus and the legacy JCPenney HQ area — bring their aids in person rather than mailing them.
What We Repair
- Hearing aids that will not turn on or have stopped working
- Broken wires, speakers, microphones, and battery doors
- Whistling, distortion, weak sound, and cutting out
- Cracked cases and re-casing (ear impression required)
- Cleaning and maintenance to keep your aids working longer
We do not change your hearing aid programming during a repair unless you ask us to — and programming is typically included with a repair, so if you want yours adjusted while the aid is with us, just include an up-to-date audiogram. Without a repair, standalone programming only is $100 for 1 aid / $150 for 2 aids. A professional cleaning on its own is available too — call us for the current price.
One Clear Price
- $275 per hearing aid repair, with a 6-month warranty on the parts we repaired
- Re-casing is priced after we see the device — we will call you with an estimate first
- If any additional charges come up, we contact you for authorization before proceeding
The warranty covers the parts we repaired, parts only, and there are no refunds. Most hearing aid offices serving Plano do not repair aids themselves — they send them out to the manufacturer and charge around $600 per repair. Because Havmeen does the work in its own Richardson lab, Plano customers pay $275 per aid and skip both the markup and the wait for a parcel to come back.
How It Works
- Call (469) 230-2392, or fill out the repair form.
- Visit our Richardson lab or mail your hearing aids in. Our walk-in address is 1401 N Central Expy, Suite 100, Richardson, TX 75080. Mail-ins go to Suite 100-116.
- Get your repair done — same-day when parts are in stock — with a 6-month warranty on the repaired parts.
We also serve Frisco hearing aid repair customers, McKinney hearing aid repair customers, and Garland hearing aid repair customers from the same lab. Full service details are on our main hearing aid repair page.
Frequently Asked Questions
Do you repair my brand?
Yes. We repair all major brands, including Phonak, Starkey, Oticon, Widex, ReSound, Siemens, Beltone, and many more, regardless of age.
How fast is the repair?
Same-day when parts are in stock. Mail-in repairs are handled the same way once your aid reaches the lab — same-day when parts are in stock — plus shipping time.
What does the 6-month warranty cover?
Only the parts we repaired. For example, if we replaced the speaker, the speaker is warranted for 6 months — not the entire hearing aid.
Can I just get a cleaning?
Yes. Many problems that sound like a broken aid are wax, moisture, or debris. A professional cleaning often restores sound quality — call us for the current cleaning price.
Havmeen Hearing Lab has 20+ years of experience, has served 200K+ patients, and is rated 4.9 stars on Google from 72 reviews.
Visit Us
Havmeen Hearing Lab
1401 N Central Expy, Suite 100, Richardson, TX 75080
Phone: (469) 230-2392
Email: Hear@HavmeenHearingLab.com
Hours: Mon–Fri 9–5, Sat–Sun 11–2