Short answer: if you walk in and the parts are in stock, your repair is usually done the same day. If you mail your aid in, allow shipping time each way plus the repair itself, which is also same-day when parts are in stock once your aid reaches our lab.
Being without your hearing aid is hard, so we work fast and we tell you honestly when something will take longer. Here is how the timing really breaks down at Havmeen Hearing Lab in Richardson, TX.
Walk-In Repairs
Bring your aid to 1401 N Central Expy, Suite 100, Richardson, TX 75080 during our hours — Monday–Friday 9–5, Saturday–Sunday 11–2. When the parts your aid needs are in stock, we can often complete the repair the same day, and many customers drop off and pick up on the same visit day. Every repair is $275 per aid, with a 6-month warranty on the parts repaired. See our hearing aid repair page for what we fix.
Mail-In Repairs
Mail-in timing has three parts:
- Shipping to us — depends on where you live and the carrier you choose. Ship to Havmeen Hearing Lab, 1401 N Central Expy, Suite 100-116, Richardson, TX 75080.
- The repair — same-day when parts are in stock, once your aid is on our bench. Start with the repair form so we know it is coming and what is wrong.
- Return shipping — we send your aid back by express return shipping for $44.99, so the trip home is quick.
Full details are on our mail-in hearing aid repair page, with packing steps on our how to ship page.
When a Repair Takes Longer
Most repairs do not take long. The exception is when a part is not in stock and has to be hunted down — this happens most with older aids and less common models, and it can add days while we source the right part. If that happens with your aid, we will tell you: you will know what we are waiting for and the expected timing, and if any extra work or charge is ever involved, we call you for approval before proceeding. We would rather give you a true timeline than a fast promise we cannot keep.
Common Questions
How long does hearing aid repair take if I walk in?
Same day in most cases when parts are in stock.
How long does mail-in repair take?
Shipping time to Richardson, plus the repair (same-day when parts are in stock), plus express return shipping at $44.99. The repair itself is rarely the slow part — the mail is.
What if my aid needs a part you do not stock?
We order or source the part and tell you the expected wait up front. Older and uncommon models are the usual cases.
How much will it cost?
$275 per aid, with a 6-month warranty on the parts repaired. Professional cleaning is available on its own — call us for the current price — and standalone programming is $100 for 1 aid or $150 for 2 aids.
Ready when you are: call (469) 230-2392, email Hear@HavmeenHearingLab.com, or fill out the repair form to get started.