Hearing Aid Repair Form
Hearing Aid Broken? Get It Repaired In-House — $275 Per Aid.
Same-day in Richardson when parts are in stock. Mail-in repairs for customers across the U.S. No middleman. No manufacturer wait. We call before any charge over $275 per aid.
In-House Lab • 20+ Years Experience • 6-Month Warranty on Parts Repaired • $275 Per Aid
Mail-in customers: do both steps. Walk-in customers: Step 1 is enough.
Step 1 — Fill out the form online (fastest)
Step 2 — Print the form and include it in your box (shipping customers)
What happens next: 1. Start the form — tell us the brand and what's wrong. 2. Walk in, or ship your aid in a hard container (a pill bottle works) with your printed form. 3. We repair it — same-day in person when parts are in stock; mail-in typically 1–2 business days in our lab. 4. You get it back with a 6-month warranty on the parts we repaired.
Recasing? An ear impression is required — call (469) 230-2392 first. Reprogramming? Include a recent audiogram (within 1 year).
Shipping checklist: If you're shipping your aid to us, please include: your printed form, filled in; your hearing aid in a hard container (like a pill bottle), inside a padded box — not just a padded envelope; your return address and phone number on the form.
Instructions to send your hearing aid(s) for repair:
- Place hearing aid(s) in a crush-proof box (tip: you can also place your hearing aid inside a pill or vitamin bottle, padded with tissue)
- Fill out and print the hearing aid repair form below these instructions. Upon submitting the form you will be taken to a printable page containing your submitted information.
- Include the printed form in the box with your hearing aid(s). If you do not have access to a printer you may clearly write your name and contact information which we can then match to your repair form submission.
- If you are getting your hearing aid(s) reprogrammed, then include a recent (within 1 year or less) audiogram
- If you are getting your hearing aid re-cased, an ear impression is required
- Ship your hearing aids to:
Havmeen Hearing Lab
1401 N Central Expy
Suite 100-116
Richardson, TX 75080
Hearing Aid Repair Form
Please fill out the hearing aid repair form and follow the below instructions to ensure a smooth process.
If you have any questions or concerns please contact us at (469) 230-2392 or by email at Hear@havmeenhearinglab.com
Programming: if you want your sound adjusted, tell us on the form. A standard repair does not change your programming unless you ask. If your repaired aid still doesn’t sound right, it’s often outdated programming — you’ll need a new audiogram first.
